5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/4/2022
Customer Review
Ben was very prompt and helpful! My air conditioning went out on a very hot day. Ben fixed the issue quickly.
Ben was very prompt and helpful! My air conditioning went out on a very hot day. Ben fixed the issue quickly.
By: Laurel A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/31/2022
Customer Review
Our maintenance people are wonderful. They are so friendly, professional and efficient. I so appreciate them all.
Our maintenance people are wonderful. They are so friendly, professional and efficient. I so appreciate them all.
By: Susanne C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/30/2022
Customer Review
Leo and the other guy were super professional, knowledgeable, fixed the machine, and easy to interact with. Thank you!
Leo and the other guy were super professional, knowledgeable, fixed the machine, and easy to interact with. Thank you!
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 6/4/2022
Customer Review
The maintenance crew are courteous and do their job fast . The common areas are always clean
The maintenance crew are courteous and do their job fast . The common areas are always clean
By: Celerina M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/22/2022
Customer Review
The maintenance staff at the Terraces at Paseo Colorado are the best! They answer requests quickly, they're professional...
The maintenance staff at the Terraces at Paseo Colorado are the best! They answer requests quickly, they're professional and explain the process.
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By: Sheila S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/18/2022
Customer Review
The maintenance staff has always been absolutely fantastic. One of the main reasons I remain at the Terraces at Paseo Co...
The maintenance staff has always been absolutely fantastic. One of the main reasons I remain at the Terraces at Paseo Colorado.
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By: Marcellus G.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 12/30/2021
Customer Review
Beautiful complex and apartments. Wonderful Mountain Views and the ability to watch the rose parade from the luxury of m...
Beautiful complex and apartments. Wonderful Mountain Views and the ability to watch the rose parade from the luxury of my balcony. Very clean, safe and modern! Plenty of parking! Close proximity to restaurants and shopping In charming old town Pasadena.
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By: Caroline C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/30/2021
Customer Review
You always feel welcome. You are truly part of a caring community. Staff will always provide an immediate response
to an...
You always feel welcome. You are truly part of a caring community. Staff will always provide an immediate response
to any question or concern. Very efficient and professional. And very technically proficient.
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By: Andre G.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/9/2021
Customer Review
Friendly, safe, quiet, excellent management.
Friendly, safe, quiet, excellent management.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/8/2021
Customer Review
I like the floor plan & the amenities of my apartment. Especially because of the COVID situation, having a washer & drye...
I like the floor plan & the amenities of my apartment. Especially because of the COVID situation, having a washer & dryer inside the unit is a big plus. I also like having the new kitchen appliances. When I need maintenance done, the response time is quick & I appreciate the maintenance crew coming to do the work when I am able to be at the apartment. The office staff is also first-rate & helpful about any questions I may have.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/4/2021
Customer Review
Great experience with the maintenance team.
Great experience with the maintenance team.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/24/2021
Customer Review
Professional, courteous, considerate, polite , awesome amazing !!
Professional, courteous, considerate, polite , awesome amazing !!
By: Christy F.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 11/19/2021
Customer Review
I love the cleanliness, and security of the grounds. No issues with noise from other residents. I also use, and enjoy, t...
I love the cleanliness, and security of the grounds. No issues with noise from other residents. I also use, and enjoy, the local cardio fitness room, right on my floor. The leasing experience was a pleasure. Aurelia Ferrer went above and beyond and I really appreciate her attention to detail, especially to parking, facility locations, and moving truck access.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/16/2021
Customer Review
My maintenance request was quickly answered and they were very knowledgeable and understanding. Couldnt have asked for a...
My maintenance request was quickly answered and they were very knowledgeable and understanding. Couldnt have asked for a better experience. Thank you!
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/15/2021
Customer Review
Terraces at Paseo Colorado is the place to be. Walking distance to a lot of restaurants and retail shops, very secure ap...
Terraces at Paseo Colorado is the place to be. Walking distance to a lot of restaurants and retail shops, very secure apartment units and with top-notch people from the leasing office who take good care of the residents. Patricia was exceptionally helpful, professional and yet very warm. She answered all our questions patiently and made our move-in seamless. Aurelia is also always ready to help, provide information and no request is too small to deserve attention down to the printing of a personal document and having it delivered to our unit, more than what a 5-star hotel service can give! The common areas are kept spotlessly clean and the maintenance staff are very courteous and prompt. We are definitely happy campers here at Paseo Colorado!
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By: JOSEFINA B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/5/2021
Customer Review
This Maintance service is excellent here at Terraces at Paseo Colorado. I have lived here almost 2 years now, as a singl...
This Maintance service is excellent here at Terraces at Paseo Colorado. I have lived here almost 2 years now, as a single woman who doesnt know anything about fixing things, this excellent service makes my busy life so easy and convenient. They are very friendly, polite and most of all, good at solving problems! Thank you, all greatly! 5 stars!
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By: Yoon C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/4/2021
Customer Review
Maintenance requests are always addressed promptly! Love the portal.
Maintenance requests are always addressed promptly! Love the portal.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/27/2021
Customer Review
Cruz on the maintenance staff always takes swift action and does an amazing job. Knowing that Cruz is there to help with...
Cruz on the maintenance staff always takes swift action and does an amazing job. Knowing that Cruz is there to help with issues that may arise is very comforting.
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By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 9/23/2021
Customer Review
Location is great, maintenance is responsive, and management is exceptional.
Location is great, maintenance is responsive, and management is exceptional.
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 9/10/2021
Customer Review
Great location.
Great location.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/10/2021
Customer Review
Superb team. Superb support always.
Superb team. Superb support always.
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 9/3/2021
Customer Review
It's a great apartment with a great neighborhood.
It's a great apartment with a great neighborhood.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/21/2021
Customer Review
The Staff and Maintenance Crew have all been extremely kind, helpful and prompt.
Thank you to you all.
The Staff and Maintenance Crew have all been extremely kind, helpful and prompt.
Thank you to you all.
By: Brian W.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/6/2021
Customer Review
Wonderful experience! Very smooth move in process. Would highly recommend .
Wonderful experience! Very smooth move in process. Would highly recommend .
By: Alexander B.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 8/4/2021
Customer Review
Terraces at Paseo Colorado feels safe and is kept clean by friendly staff. Apartments are well insulated nearly eliminat...
Terraces at Paseo Colorado feels safe and is kept clean by friendly staff. Apartments are well insulated nearly eliminating sounds from the surrounding environment.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/3/2021
Customer Review
Cruz is a great asset to the community!
Cruz is a great asset to the community!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/29/2021
Customer Review
Excellent Leasing and Maintenance Staff!
Excellent Leasing and Maintenance Staff!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/23/2021
Customer Review
Awesome place to live in. Courteous & professional management & maintenance teams! Love it here!
Awesome place to live in. Courteous & professional management & maintenance teams! Love it here!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/7/2021
Customer Review
Maintenance team is quick to respond, friendly, and efficient.
Maintenance team is quick to respond, friendly, and efficient.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/29/2021
Customer Review
Ben and the entire team are AMAZING. They can fix anything :) I am very grateful.
Ben and the entire team are AMAZING. They can fix anything :) I am very grateful.
By: John V.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/24/2021
Customer Review
Cruz is an absolute asset to your team. He takes care of issues with professionalism and quality.
Cruz is an absolute asset to your team. He takes care of issues with professionalism and quality.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/14/2021
Customer Review
Love the place Aurelia listened and chose the perfect unit for me to see.
Thank you.
Love the place Aurelia listened and chose the perfect unit for me to see.
Thank you.
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 6/7/2021
Customer Review
Loved how nice and welcoming the management staff were. Terraces at Paseo Colorado is also a beautiful apartment with gr...
Loved how nice and welcoming the management staff were. Terraces at Paseo Colorado is also a beautiful apartment with great amenities.
One thing I wish improved was faster responses to emails.
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By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 6/2/2021
Customer Review
So far so good. Happy living here.
So far so good. Happy living here.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/28/2021
Customer Review
Having been raised in Pasadena, Living in the Terraces has been a dream of mine since I was young. To finally have fulfi...
Having been raised in Pasadena, Living in the Terraces has been a dream of mine since I was young. To finally have fulfilled my dream of living in this gorgeous community has made me excited to wakeup every morning. Gorgeous views, amazing infrastructure, and the kind hearted staff are only a few of my favorite aspects. Everything is within reach, from retail shopping to incredible cuisine and more. I know I made the right choice living in the Terraces at Paseo, and would happily make the same choice again.
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By: William B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/18/2021
Customer Review
Office staff and maintenance are excellent. The location is wonderful. I take advantage of the amenities, especially the...
Office staff and maintenance are excellent. The location is wonderful. I take advantage of the amenities, especially the fitness center.
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/18/2021
Customer Review
I love living at the Terraces! Everyone is so friendly, it is kept clean, safe and secure. I couldn't ask for a better a...
I love living at the Terraces! Everyone is so friendly, it is kept clean, safe and secure. I couldn't ask for a better apartment complex and the maintenance and leasing agents are always on top of it! Thank you so much!
Read More about this review
By: Kateri W.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/18/2021
Customer Review
I love being here at Terraces at Paseo Colorado. The location is great, the complex is awesome & it really feels like it...
I love being here at Terraces at Paseo Colorado. The location is great, the complex is awesome & it really feels like its own community. Its quiet in the building for the most part despite being surrounded by shopping centers. Its clean and well kept & the leasing consultants are extremely pleasant & helpful.
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By: Dennis D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/17/2021
Customer Review
Out of all homes Ive been in, this place definitely feels like home!
Out of all homes Ive been in, this place definitely feels like home!
By: Adrianna M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/8/2021
Customer Review
Well run apartment complex
Well run apartment complex
By: Chris B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/5/2021
Customer Review
The entire staff is amazing! Very customer service focused. Aurelia in the leasing office is fantastic, as is Vanessa.
The entire staff is amazing! Very customer service focused. Aurelia in the leasing office is fantastic, as is Vanessa.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/13/2021
Customer Review
Leonardo was great
Leonardo was great
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/13/2021
Customer Review
Maintenance is simply AMAZING. Clean, timely and doing exactly the request. SO PLEASED!!
Maintenance is simply AMAZING. Clean, timely and doing exactly the request. SO PLEASED!!
By: Andrew H.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/29/2020
Customer Review
As usual, Windsor property has come thru with flying colors.
From the management staff to the maintenance.
The professio...
As usual, Windsor property has come thru with flying colors.
From the management staff to the maintenance.
The professional is absolutely graceful.
I am grateful for the personalized service and hospitality.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/26/2020
Customer Review
The worker was very polite and he fixed the problem right away! Thank you!
The worker was very polite and he fixed the problem right away! Thank you!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/21/2020
Customer Review
During this stressful time, Patricia, Aurelia, Carole & Vanessa made my move so easy & seamless! I appreciate you all......
During this stressful time, Patricia, Aurelia, Carole & Vanessa made my move so easy & seamless! I appreciate you all...thank you!
Read More about this review
By: Lizle C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/19/2020
Customer Review
The maintenance team was supposed to call ahead of time but did not. Luckily, I was home when he arrived and was able to...
The maintenance team was supposed to call ahead of time but did not. Luckily, I was home when he arrived and was able to calm my dog down. However, he was quick and very nice.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/16/2020
Customer Review
Excellent and very responsive management team.
Excellent and very responsive management team.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/14/2020
Customer Review
The leasing office and maintenance staff treat every resident like family. Its a pleasure to live here.
The leasing office and maintenance staff treat every resident like family. Its a pleasure to live here.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/5/2020
Customer Review
I've found the staff very responsive, and communication excellent.
I've found the staff very responsive, and communication excellent.
By: Certified Resident
Source: Kingsley
